Last updated: July 17th, 2021

Shipping

How long does it take for items to ship out?

Noirnicorn offers both handmade items that are fulfilled in-house and a few made to order products that are shipped directly from an outside supplier.

All in house orders are processed & shipped out within 2-5 business days. 

Items ordered from our partner may take between 3-7 business days to ship. 

When will my package arrive?

For an estimate of when your package will arrive once it’s shipped, please check the tracking number provided upon checkout! This number should also be on your receipt. Be sure to check your email for any updates from either the shipping carrier or our team.

If you have any trouble locating your tracking, just reach out and I can find it for you!

 

Why is free shipping no longer offered for stickers?

At one point Noirnicorn did offer free shipping stickers, however, due to the increase in delivery times with the USPS and the inability to track said orders, I had to make some changes. To better protect customers and make sure packages arrive safely, orders will only be sent in secure postage. 

I have other shipping questions...

For more information on the shop's shipping policy please click here. 

Returns

Do you take returns?

We do not offer returns. 

We do not accept returns at this time due to the Covid-19 Pandemic. Before placing an order, please make sure the item is in the right size, you have proper funds available, and the shipping address is correct.

Do you offer refunds?

We do not offer refunds unless under special circumstances of which our team deems appropriate. We will communicate with you to find the best solution for your situation!

For more information on returns or refunds click here.

Other

Where are you located?

Southern California! Specifically San Diego, CA.

Do you have any reviews?

Yes! It's difficult to incorporate them on the main site as of now, but if interested, check out our reviews over on Etsy or on this page here!

Reviews are also featured on the Noirnicorn Instagram page here! (:

How can I leave reviews?

As of now I am removing the reviews feature from this site because it's been too difficult to use and very frustrating. One day I will figure out how to better incorporate the feature on here, but for now, if you'd like to leave a review, please give us a shout out on social media and tag us! 

Do you do customs / commissions?

Yes! Contact us so that we can discuss rates and details.

What is your contact information?

Our contact email is: contact@noirnicorn.com

Feel free to reach out if you have any questions or concerns!